FAQ
What is MilitaryKidsCo.?
​
MilitaryKidsCo. is a lifestyle apparel and gift brand created to celebrate the strength, resilience, and pride of military kids and families.
​
Founded by a brother–sister duo from a veteran family, our mission is to honor the kids who serve too, the ones who pack up every few years, count down the days until homecoming, and show courage in every chapter of military life.
​
From cozy hoodies and baby bodysuits to mugs, journals, and blankets, every design is made with heart, purpose, and pride to remind military kids they’re seen, celebrated, and never alone.
​
Who started MilitaryKidsCo.?
​
MilitaryKidsCo. was founded by a brother–sister duo, Andrew and Jenn, a veteran family who know the highs, lows, and heart of military life.
​
Andrew served in the U.S. Army with two combat deployments, and Jenn held it down at home while her husband served in the Navy. Together, they saw how deeply military life shapes not just service members, but their kids, the real unsung heroes of every move, goodbye, and homecoming.
​
MilitaryKidsCo. was built from that shared experience. A tribute to every child growing up with courage, adaptability, and pride in their story.
​
What inspired the brand?
MilitaryKidsCo. was inspired by memories of military life. The deployments, the moves, the homecomings and the incredible resilience we witnessed in the families around us.
​
Though our own chapters in military life have closed, the impact never left us. We remembered the friends who packed up every few years, the kids who faced new schools with bravery, and the families who held it all together from afar.
​
We built MilitaryKidsCo. to honor them. To celebrate the children growing up with courage in their hearts and pride in their story. Every design is a reminder that their strength matters, their stories deserve to be seen, and their journey is worth celebrating.
​
​
How long will my order take to arrive?​
​
Most orders are processed within 3–5 business days and ship directly from our print partners. U.S. delivery typically takes 7–10 business days, depending on your location. You’ll receive a tracking link as soon as your order ships.
​
Do you ship internationally?
​
At this time, MilitaryKidsCo. ships within the United States and to APO/FPO addresses. We plan to expand international shipping as the brand grows. Be sure to join our email list for updates when we do!
​
For APO/FPO addresses, please ensure that your shipping information is properly formatted to fight against errors in our shipping systems.
General APO/FPO/DPO Format
The general format for all military mail is:
-
Recipient's Full Name: (Rank optional)
-
Unit/PSC/Ship Name: (and Hull Number for ships)
-
Box Number
-
APO/FPO/DPO: (the military post office)
-
AA, AE, or AP: (the military "state" for routing)
-
ZIP Code: (a special military postal code, preferably ZIP+4)
​
Branch-Specific Examples
-
Army/Air Force/Marines (APO)
-
Example 1: PFC John Doe, PSC 3 Box 4120, APO AE 09021
-
Example 2: SGT John Doe, PSC 1234, Box 56789, APO AE 09354
-
Note: A "PSC" (Postal Service Center) or "UNIT" is used for the unit/box number, USPS.
-
-
Navy/Coast Guard (FPO)
-
Example 1: PO1 John Doe, USS John Paul Jones, Unit 100535 Box 3333, FPO AP 96667-1234
-
Example 2: SEAMAN Joseph Smith, UNIT 100100 Box 4120, FPO AP 96691
-
Note: For ships, use the ship's name and hull number (e.g., USS Cochrane) instead of a PSC number, USPS.
-
​
Key Details
-
City Field:
Do not use the actual city or base name; instead, use APO, FPO, or DPO (for Diplomatic Post Office).
-
State Field:
Use the military "state" abbreviation: AA (Armed Forces Americas), AE (Armed Forces Europe), or AP (Armed Forces Pacific), USPS.
-
Country Field:
Always set the country to United States or US.
​
​
What is your return policy?
​
Because each item is made to order, we’re not able to accept returns for size or change-of-mind.
However, if your item arrives damaged or incorrect, we’ll make it right. Just reach out to us within 14 days of delivery.
​
Email us at militarykidsco@gmail.com or click here to fill out our contact form.
Please include your order number and a brief description of the issue. We may ask for a photo of the issue.
​
How do your sizes run?
​
Our apparel is true to size for most items, but exact fit can vary slightly by style or brand. We always recommend checking the size chart on each product page before ordering.
​
​If you're between sizes, consider sizing up for a more relaxed fit.
​
What materials do you use?
​
We carefully select soft, durable fabrics that hold up to everyday adventures, from playgrounds to PCS moves! Most of our tees and hoodies are made from cotton or cotton-blend materials designed for comfort, durability, and plenty of snuggles.
​
You can find material and care details specific to each item on its product page.
​
How does my purchase make a difference?
​
Every purchase helps shine a light on the unsung heroes of military life: the kids and the families who hold everything together through deployments, moves, and long goodbyes.
​
Your support allows us to keep creating apparel and gear that celebrate their stories while helping us grow toward something even greater. As our brand expands, so will our ability to offer meaningful ways to bring comfort and connection to military families through every chapter of service life.
​
When you shop with us, you are not just buying a product. You are helping build a community of recognition, comfort, and pride for those who serve behind the scenes.
​
​
How can I stay updated on new drops and launches?
​
Join our mailing list and follow us on social!
You’ll be the first to know about new collections, limited-edition gear, and behind-the-scenes peeks at the heart of our mission.
​
​
Have a question we didn’t answer?
​
We’re always happy to help.
Reach out through our Contact Us page or send us a message on social media, and someone from our small but mighty team will get back to you as soon as possible.